Shipping policy

🚚 Shipping Policy

Effective Date: October 4, 2025

At Nocturnal Queen, we aim to provide transparent shipping information and realistic expectations.

Processing Time

Orders are processed within 3–5 business days after payment is confirmed.

Shipping Time

Shipping can take 7 to 30 business days, depending on your location and local postal service efficiency.

Note: These are estimates only. Delays may occur due to customs, weather, or courier-related issues. We do not offer refunds or cancellations due to shipping delays.

Tracking

Tracking information (if applicable) will be sent via email once your order has shipped. Please note that tracking may not be available for all international destinations.

Incorrect Addresses

Customers are responsible for providing accurate shipping information. Nocturnal Queen is not responsible for packages lost.